Privacy Policy
Effective Date: June 27, 2025
1. Introduction
Silver Linings Roofing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (www.silverliningsroofing.com) or request our services.
2. Information We Collect
2.1 Information You Provide
When you request a free roof inspection or estimate, we may collect:
- Name and contact information (phone number, email address)
- Property address and details
- Roofing concerns or questions
- Preferred contact method and timing
2.2 Automatically Collected Information
We may automatically collect:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device and operating system information
3. How We Use Your Information
We use your information exclusively to:
- Provide free roof inspections and estimates
- Contact you to schedule appointments
- Respond to your roofing questions and concerns
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Third-Party Sharing
We do **NOT** sell, rent, or share your personal information with third parties for marketing purposes.
4.2 Limited Disclosure
We may disclose your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements (court orders, subpoenas)
- To protect our rights, property, or safety
- In connection with a business transfer (merger, acquisition)
5. Data Retention
We retain your personal information only as long as necessary to:
- Provide the requested services
- Maintain business records as required by law
- Resolve any disputes or issues
We do not retain information unnecessarily and regularly review our data retention practices.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of future communications
- Withdraw consent for data processing
To exercise these rights, contact us at info@silverliningsroofing.com or 877-869-1550.
8. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: info@silverliningsroofing.com
Phone: 877-869-1550
Website: www.silverliningsroofing.com
14. Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including state and federal regulations. We are committed to maintaining the highest standards of data protection.
Last updated: June 27, 2025